{"id":29,"date":"2026-01-01T22:22:00","date_gmt":"2026-01-01T22:22:00","guid":{"rendered":"https:\/\/thegoodplacesydney.com\/?page_id=29"},"modified":"2026-01-05T05:22:39","modified_gmt":"2026-01-05T05:22:39","slug":"faqs","status":"publish","type":"page","link":"https:\/\/thegoodplacesydney.com\/?page_id=29","title":{"rendered":"FAQ&#8217;s"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><strong>Frequently Asked Questions<\/strong><\/h1>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What types of appointments do you offer?<\/strong><\/h3>\n\n\n\n<p>The Good Place Sydney offers <strong>face-to-face, online, and telephone appointments<\/strong>, allowing you to choose the format that best suits your needs, lifestyle, and comfort level.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How long are the sessions?<\/strong><\/h3>\n\n\n\n<p>Not everyone needs a full hour, and flexibility matters.<\/p>\n\n\n\n<p>Sessions are available as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>30-minute sessions<\/strong><\/li>\n\n\n\n<li><strong>45-minute sessions<\/strong><\/li>\n\n\n\n<li><strong>60-minute sessions<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Shorter sessions can be particularly helpful for children and adolescents, busy parents, and those working full-time, allowing support to fit more easily into everyday life.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Do you offer walk-and-talk sessions?<\/strong><\/h3>\n\n\n\n<p>Yes \u2014 walk-and-talk sessions are available.<\/p>\n\n\n\n<p>Noella is a strong believer in making the most of time and movement. These sessions allow you to talk through what\u2019s on your mind while walking outdoors, helping you feel grounded, present, and connected to your environment. Many people find the combination of movement, conversation, and nature both calming and supportive.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Who do you work with?<\/strong><\/h3>\n\n\n\n<p>Support is available for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Individuals<\/li>\n\n\n\n<li>Children and adolescents<\/li>\n\n\n\n<li>Couples<\/li>\n\n\n\n<li>Families<\/li>\n\n\n\n<li>Parents<\/li>\n\n\n\n<li>Groups (including anxiety, stress, and mental health education for children)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What approaches do you use?<\/strong><\/h3>\n\n\n\n<p>Support is guided by evidence-based approaches including <strong>Cognitive Behaviour Therapy (CBT)<\/strong> and <strong>Solution-Focused Therapy<\/strong>, always adapted to suit the person, family, or group being supported.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What are the fees?<\/strong><\/h3>\n\n\n\n<p>The fee is <strong>$220 per hour<\/strong>.<br>Fees for 30-minute and 45-minute sessions are calculated proportionally.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How are appointments booked and paid for?<\/strong><\/h3>\n\n\n\n<p>Appointments are secured with <strong>payment at the time of booking<\/strong>.<br>This helps reserve the session time specifically for you and allows Noella to focus fully on providing care, rather than managing payments or follow-up.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What is the cancellation policy?<\/strong><\/h3>\n\n\n\n<p>Appointments can be cancelled or rescheduled with <strong>at least 24 hours\u2019 notice<\/strong> without charge.<\/p>\n\n\n\n<p>Cancellations made with less than 24 hours\u2019 notice, or non-attendance, will incur the <strong>full session fee<\/strong>, as the appointment time has been reserved exclusively and is often unable to be filled at short notice.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Why is this policy in place?<\/strong><\/h3>\n\n\n\n<p>This approach supports fairness, respect for everyone\u2019s time, and ensures consistent availability of care. Where possible, understanding and discretion are always applied.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Do you offer bulk billing?<\/strong><\/h3>\n\n\n\n<p>No, <strong>bulk billing is not offered<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What if I need support outside your scope?<\/strong><\/h3>\n\n\n\n<p>If Noella feels another service or specialist would better meet your needs, she will help connect you with the right professional. With a wide network of trusted colleagues, the priority is always ensuring your time, energy, and money are respected, and that you receive the most appropriate support.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How do I get started?<\/strong><\/h3>\n\n\n\n<p>If you\u2019re unsure which type of support is right for you, a simple conversation can help.<\/p>\n\n\n\n<p>\ud83d\udcde <strong>Call 0420 821 750 to discuss your needs and arrange an appointment<\/strong> or email us at <strong>info@thegoodplacesydney.com<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Do I need to be in crisis to reach out?<\/strong><\/h3>\n\n\n\n<p>Not at all. Many people seek support because something feels overwhelming or harder than it should. Support can begin wherever you are.<\/p>\n\n\n\n<p>Follow us for reminders about the importance of you, your mental health and your overall wellbeing.<\/p>\n\n\n\n<ul class=\"wp-block-social-links aligncenter is-layout-flex wp-block-social-links-is-layout-flex\"><li class=\"wp-social-link wp-social-link-instagram  wp-block-social-link\"><a href=\"https:\/\/www.instagram.com\/goodplacesydney\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12,4.622c2.403,0,2.688,0.009,3.637,0.052c0.877,0.04,1.354,0.187,1.671,0.31c0.42,0.163,0.72,0.358,1.035,0.673 c0.315,0.315,0.51,0.615,0.673,1.035c0.123,0.317,0.27,0.794,0.31,1.671c0.043,0.949,0.052,1.234,0.052,3.637 s-0.009,2.688-0.052,3.637c-0.04,0.877-0.187,1.354-0.31,1.671c-0.163,0.42-0.358,0.72-0.673,1.035 c-0.315,0.315-0.615,0.51-1.035,0.673c-0.317,0.123-0.794,0.27-1.671,0.31c-0.949,0.043-1.233,0.052-3.637,0.052 s-2.688-0.009-3.637-0.052c-0.877-0.04-1.354-0.187-1.671-0.31c-0.42-0.163-0.72-0.358-1.035-0.673 c-0.315-0.315-0.51-0.615-0.673-1.035c-0.123-0.317-0.27-0.794-0.31-1.671C4.631,14.688,4.622,14.403,4.622,12 s0.009-2.688,0.052-3.637c0.04-0.877,0.187-1.354,0.31-1.671c0.163-0.42,0.358-0.72,0.673-1.035 c0.315-0.315,0.615-0.51,1.035-0.673c0.317-0.123,0.794-0.27,1.671-0.31C9.312,4.631,9.597,4.622,12,4.622 M12,3 C9.556,3,9.249,3.01,8.289,3.054C7.331,3.098,6.677,3.25,6.105,3.472C5.513,3.702,5.011,4.01,4.511,4.511 c-0.5,0.5-0.808,1.002-1.038,1.594C3.25,6.677,3.098,7.331,3.054,8.289C3.01,9.249,3,9.556,3,12c0,2.444,0.01,2.751,0.054,3.711 c0.044,0.958,0.196,1.612,0.418,2.185c0.23,0.592,0.538,1.094,1.038,1.594c0.5,0.5,1.002,0.808,1.594,1.038 c0.572,0.222,1.227,0.375,2.185,0.418C9.249,20.99,9.556,21,12,21s2.751-0.01,3.711-0.054c0.958-0.044,1.612-0.196,2.185-0.418 c0.592-0.23,1.094-0.538,1.594-1.038c0.5-0.5,0.808-1.002,1.038-1.594c0.222-0.572,0.375-1.227,0.418-2.185 C20.99,14.751,21,14.444,21,12s-0.01-2.751-0.054-3.711c-0.044-0.958-0.196-1.612-0.418-2.185c-0.23-0.592-0.538-1.094-1.038-1.594 c-0.5-0.5-1.002-0.808-1.594-1.038c-0.572-0.222-1.227-0.375-2.185-0.418C14.751,3.01,14.444,3,12,3L12,3z M12,7.378 c-2.552,0-4.622,2.069-4.622,4.622S9.448,16.622,12,16.622s4.622-2.069,4.622-4.622S14.552,7.378,12,7.378z M12,15 c-1.657,0-3-1.343-3-3s1.343-3,3-3s3,1.343,3,3S13.657,15,12,15z M16.804,6.116c-0.596,0-1.08,0.484-1.08,1.08 s0.484,1.08,1.08,1.08c0.596,0,1.08-0.484,1.08-1.08S17.401,6.116,16.804,6.116z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Instagram<\/span><\/a><\/li>\n\n<li class=\"wp-social-link wp-social-link-facebook  wp-block-social-link\"><a href=\"https:\/\/www.facebook.com\/thegoodplacesydney\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M12 2C6.5 2 2 6.5 2 12c0 5 3.7 9.1 8.4 9.9v-7H7.9V12h2.5V9.8c0-2.5 1.5-3.9 3.8-3.9 1.1 0 2.2.2 2.2.2v2.5h-1.3c-1.2 0-1.6.8-1.6 1.6V12h2.8l-.4 2.9h-2.3v7C18.3 21.1 22 17 22 12c0-5.5-4.5-10-10-10z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Facebook<\/span><\/a><\/li><\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions What types of appointments do you offer? The Good Place Sydney offers face-to-face, online, and telephone appointments, allowing you to choose the format that best suits your needs, lifestyle, and comfort level. How long are the sessions? Not everyone needs a full hour, and flexibility matters. Sessions are available as: Shorter sessions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thegoodplacesydney.com\/index.php?rest_route=\/wp\/v2\/pages\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thegoodplacesydney.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thegoodplacesydney.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thegoodplacesydney.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thegoodplacesydney.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29"}],"version-history":[{"count":3,"href":"https:\/\/thegoodplacesydney.com\/index.php?rest_route=\/wp\/v2\/pages\/29\/revisions"}],"predecessor-version":[{"id":60,"href":"https:\/\/thegoodplacesydney.com\/index.php?rest_route=\/wp\/v2\/pages\/29\/revisions\/60"}],"wp:attachment":[{"href":"https:\/\/thegoodplacesydney.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}